I design digital services that make complex systems feel simple. My work bridges product and service design by translating business strategy, technology and user needs into clear, connected experiences people actually enjoy using.
Projects i've worked on
What my colleagues say about me
Jakita - you're such a pleasure to work with, and I want to recognise your dedication and drive to work towards great UX. You put in such a shift, and are always there to help. I love working along side you to achieve our squad goals, and you're a great role-model in terms of collaboration and professionalism. A true all-rounder, BT is lucky to have you.
Francesca
Content Designer
Jakita has stepped in to support my squad at very short notice. She has been incredibly proactive to check our priority tasks and has taken on the product design work with real enthusiasm, while managing her workload for her other squad. She communicated improvements to the Power Up programme page designs and has continued to collaborate with the team on an ever growing backlog.
Dominik
Poduct Owner
Thank you Jakita. For quickly defining the experience design for WiFi Coverage Boost. Most impressive is the way that you calmly took on board the complexity and prepared and delivered a simplified and easy to understand 'experience story' to the key stakeholders. Really liked the format that you used.
Alex
Product Manager
Jakita has been working tirelessly on the digital designs for the 2024 Apple NPI launch and has been absolutely amazing at ensuring all touchpoints are covered, stakeholders are up to date and delivering continuously at a high standard. Overall she has gone above and beyond and deserves to be recognised! Thank you Jakita
Lucy
Product Owner
Jakita is the epitome of collaboration, at the moment she's juggling product design for both brand and marketing campaigns - all the while having a smile on her face and a joke in her back pocket. I love working with Jakita, and I know others do too which is why she's approached to take on other projects like the Apple launch in September. She's the best person to have in our squad and we would be lost without her!
Samuel
Content Designer
A massive thank you for all your hard work - not just on summer sale part one and part two - but in helping onboard our new PD too. Being so positive, open to feedback, patient and supporting many, many changes. Delivering great execution and designs and at an unbelievable speed.
Kareem
Product Owner
I want to thank Jakita for taking time out of her day at very short notice to help me with some creatives for our frontline trading pack. Her patience at showing me how to access what I needed, and helping me source the right assets was really appreciated, and the creative she shared went down brilliantly with frontline for our pack - thanks again you are a superstar!
Katie
Trading Manager
Jakita - you're such a pleasure to work with, and I want to recognise your dedication and drive to work towards great UX. You put in such a shift, and are always there to help. I love working along side you to achieve our squad goals, and you're a great role-model in terms of collaboration and professionalism. A true all-rounder, BT is lucky to have you.
Francesca
Content Designer
Jakita has stepped in to support my squad at very short notice. She has been incredibly proactive to check our priority tasks and has taken on the product design work with real enthusiasm, while managing her workload for her other squad. She communicated improvements to the Power Up programme page designs and has continued to collaborate with the team on an ever growing backlog.
Dominik
Poduct Owner
Thank you Jakita. For quickly defining the experience design for WiFi Coverage Boost. Most impressive is the way that you calmly took on board the complexity and prepared and delivered a simplified and easy to understand 'experience story' to the key stakeholders. Really liked the format that you used.
Alex
Product Manager
Jakita has been working tirelessly on the digital designs for the 2024 Apple NPI launch and has been absolutely amazing at ensuring all touchpoints are covered, stakeholders are up to date and delivering continuously at a high standard. Overall she has gone above and beyond and deserves to be recognised! Thank you Jakita
Lucy
Product Owner
Jakita is the epitome of collaboration, at the moment she's juggling product design for both brand and marketing campaigns - all the while having a smile on her face and a joke in her back pocket. I love working with Jakita, and I know others do too which is why she's approached to take on other projects like the Apple launch in September. She's the best person to have in our squad and we would be lost without her!
Samuel
Content Designer
A massive thank you for all your hard work - not just on summer sale part one and part two - but in helping onboard our new PD too. Being so positive, open to feedback, patient and supporting many, many changes. Delivering great execution and designs and at an unbelievable speed.
Kareem
Product Owner
I want to thank Jakita for taking time out of her day at very short notice to help me with some creatives for our frontline trading pack. Her patience at showing me how to access what I needed, and helping me source the right assets was really appreciated, and the creative she shared went down brilliantly with frontline for our pack - thanks again you are a superstar!
Katie
Trading Manager
Jakita - you're such a pleasure to work with, and I want to recognise your dedication and drive to work towards great UX. You put in such a shift, and are always there to help. I love working along side you to achieve our squad goals, and you're a great role-model in terms of collaboration and professionalism. A true all-rounder, BT is lucky to have you.
Francesca
Content Designer
Jakita has stepped in to support my squad at very short notice. She has been incredibly proactive to check our priority tasks and has taken on the product design work with real enthusiasm, while managing her workload for her other squad. She communicated improvements to the Power Up programme page designs and has continued to collaborate with the team on an ever growing backlog.
Dominik
Poduct Owner
Thank you Jakita. For quickly defining the experience design for WiFi Coverage Boost. Most impressive is the way that you calmly took on board the complexity and prepared and delivered a simplified and easy to understand 'experience story' to the key stakeholders. Really liked the format that you used.
Alex
Product Manager
Jakita has been working tirelessly on the digital designs for the 2024 Apple NPI launch and has been absolutely amazing at ensuring all touchpoints are covered, stakeholders are up to date and delivering continuously at a high standard. Overall she has gone above and beyond and deserves to be recognised! Thank you Jakita
Lucy
Product Owner
Jakita is the epitome of collaboration, at the moment she's juggling product design for both brand and marketing campaigns - all the while having a smile on her face and a joke in her back pocket. I love working with Jakita, and I know others do too which is why she's approached to take on other projects like the Apple launch in September. She's the best person to have in our squad and we would be lost without her!
Samuel
Content Designer
A massive thank you for all your hard work - not just on summer sale part one and part two - but in helping onboard our new PD too. Being so positive, open to feedback, patient and supporting many, many changes. Delivering great execution and designs and at an unbelievable speed.
Kareem
Product Owner
I want to thank Jakita for taking time out of her day at very short notice to help me with some creatives for our frontline trading pack. Her patience at showing me how to access what I needed, and helping me source the right assets was really appreciated, and the creative she shared went down brilliantly with frontline for our pack - thanks again you are a superstar!
Katie
Trading Manager
FAQ About Me
Who I am
I'm a UK based Product Designer with a background in serivce design and a focus on simplifying complex journeys.
Who I am
I'm a UK based Product Designer with a background in serivce design and a focus on simplifying complex journeys.
Who I am
I'm a UK based Product Designer with a background in serivce design and a focus on simplifying complex journeys.
What I do well
In true 'Jack of all trades' fashion I have mastered *some* key skills while working in design including problem framing and stakeholder alignment.
What I do well
In true 'Jack of all trades' fashion I have mastered *some* key skills while working in design including problem framing and stakeholder alignment.
What I do well
In true 'Jack of all trades' fashion I have mastered *some* key skills while working in design including problem framing and stakeholder alignment.
My approach
I believe in hypothesis-driven design, by starting small and vaildaing quickly solutions can scale into meaningful user value
My approach
I believe in hypothesis-driven design, by starting small and vaildaing quickly solutions can scale into meaningful user value
My approach
I believe in hypothesis-driven design, by starting small and vaildaing quickly solutions can scale into meaningful user value
Two truths, one lie
- I was on a UK TV quiz show - I can speak 4 languages - I support Arsenal FC
Two truths, one lie
- I was on a UK TV quiz show - I can speak 4 languages - I support Arsenal FC
Two truths, one lie
- I was on a UK TV quiz show - I can speak 4 languages - I support Arsenal FC